Street:10373 Stafford Rd., Chagrin Falls, OH, 44023-5296, USA
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About us
Welcome To Our Site!
Off-the-shelf or custom-designed, IMS offers the best solutions. For 60 years, we’ve provided our customers with innovative solutions to all types of plastics processing problems, and we’ve developed customized equipment and accessories to help give our customers the edge in their business.
While our fully-priced 724-page catalog and our comprehensive online catalog offer more than 13,000 products, parts and supplies, we realize that some challenges you face can’t be handled by standard products alone.
So, for those projects where it is required, we offer customized engineering solutions. Whether you need something as simple as modifying the blades on a gate cutter to better deal with a unique gate location, or as complicated as a plant-wide material handling system, IMS can handle it. You can trust IMS quality. We back our nonconsumable products with a limited 2-year warranty.
We even have an in-house lab, which allows us to run performance tests using your specific parts. Using the results of those lab tests, we can recommend precisely the best products for your operation — so you can produce the highest quality parts efficiently and cost-effectively.
Our highly trained engineering and technical support staff has more than 200 years of combined plastics industry experience. If you require help with your operations, just call our toll-free tech-support hot line: 866-467-9001.
We have English and Spanish-speaking Customer Service Representatives available to help you.
IMS is an ISO 9001:2000 Registered Quality Company, meaning we have a set of procedures that covers all key processes in the business; checking outgoing product for defects, with appropriate corrective action where necessary; and regularly reviewing individual processes, as well as the quality system itself for effectiveness. In addition, we face additional quality audits every six months, facilitating continual improvement.
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